bhalo App Privacy Policy

See on this page how the bhalo App handles your information; data protection, cookies, and user rights are explained here in plain language

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bhalo privacy dashboard

Effective date: August 2026. This policy is written for users in Bangladesh. Many Dhaka users log in quickly with bKash, so data controls are kept clear here.

What information is collected in the bhalo App, why it is collected, and how long it is kept are shown in separate sections bhalo Register Visiting the page will help understand the steps to create an account

How account information is stored

What is collected

Name, mobile number, login information, and account preferences may be kept if you log in with bhalo; this information is used to verify identity

This information is used to operate the account, provide support, and prevent unauthorized access; typically, if the account is active it is stored, and later may be kept for a few more days if legally required

Who can view

Only authorized support and the system team may view as needed; data of users in Dhaka or other cities is not sold separately

The information needed for account verification may be shared with external parties with limited access for service

Why device and technical information is needed

bhalo mobile device scan

Your device type, browser, IP address, and app version may be collected to determine whether the site is running properly

In Bangladesh networks can be slow, so this data helps detect loading problems; it is usually kept in 12 months of usage reports, then remains as a summary

What usage and behavioral data shows

bhalo usage history panel

Which pages you viewed, how long you stayed, and where you clicked may be recorded to show which parts of the bhalo App are used more

This type of data is generally used in aggregated reports, not for creating personal profiles, but for improving the service

Messages, cookies, and tracking

Contact information

Messages sent to support, emails, and complaint notes may be stored; this makes it easier to identify previous issues

After urgent resolution is completed, the message is kept securely; if not legally required, unnecessary parts may be deleted later

How cookies work

Cookies help to keep the session, remember language, and understand preferences; these are needed to keep you signed in even after downloading bhalo

Cookies can be disabled from browser settings, but some features may not work properly, especially on older phones

Your rights in the bhalo App

The following rights generally apply to control your data

  • You can see what data is stored
  • You can request corrections to incorrect information
  • You can request deletion of certain data
  • Opt out of marketing messages
  • You can change cookie preferences

If you make a request, it is usually answered within 7 business days; if needed, additional verification may be requested to keep your account secure

What to do if you have a complaint or question

For any privacy questions, contact the support team bhalo Contact Find the right path on the page

If you want bhalo Terms And Responsible Use PolicyAnd you can read these together; account and data rules stay clear

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